If you are not completely satisfied with your purchase, simply return the item(s) to us in their original condition within 14 days and we will issue you a refund on receipt, or exchange the item for a different size/colour if preferred.
Delivery charges are only refundable if the goods are faulty/wrongly supplied and a refund is made.
Please include your details with the parcel.
Faulty / wrongly supplied items
If the item you received is faulty or we have sent the wrong item, please contact customer services quoting your order number, the details of the product and the reason for return, and whether you require a refund or a replacement. We will then advise on how to proceed with the return. You have 30 days from receipt of the faulty or wrongly supplied items to return them to us.
Return to: DMC Ltd. 3 Progress Business Centre, Whittle Parkway, Slough, Berkshire, SL1 6DQ
This returns policy does not affect your statutory rights.